A virtual number is a Phone number that will configure with Desk TALK IVR application that helps customers to map Departments or employees on Cloud IVR using extensions.
Call coins minutes are calling minutes, which will be, use to divert your incoming calls from Needtoday Platform to your company representatives. One call coin is equal to 1 minute calling duration.
SMS coins are auto reply SMS which will be used for sending auto reply SMS to caller as well as your company representatives after disconnection of every incoming call.
You can still see all details and reports but need to re-activate the plan after making the payment.
You will not be able to use the balance remaining in your account after your Plan validity expires and your services will be suspended.
All invoices will be sent only through our Needtoday email id to your registered primary email address, which was registered while creating your Needtoday account.
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