Needtoday Communication Platform | Voice


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    • A virtual number is a Phone number that will configure with Desk TALK IVR application that helps customers to map Departments or employees on Cloud IVR using extensions.
    • Call coins minutes are calling minutes, which will be, use to divert your incoming calls from Needtoday Platform to your company representatives. One call coin is equal to 1 minute calling duration.
    • SMS coins are auto reply SMS which will be used for sending auto reply SMS to caller as well as your company representatives after disconnection of every incoming call.
    • You can still see all details and reports but need to re-activate the plan after making the payment.
    • You will not be able to use the balance remaining in your account after your Plan validity expires and your services will be suspended.
    • All invoices will be sent only through our Needtoday email id to your registered primary email address, which was registered while creating your Needtoday account.

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