Needtoday Number masking Service is used by businesses to protect the privacy of their customers by masking their contact number and connecting two parties without reveling their numbers to each other.
The caller clicks on the ‘Click to call’ widget on the website or the app to connect to the other party using virtual numbers to mask both parties phone numbers. Needtoday allocates a virtual number to every conversation between customer and the agent who communicate with each other without revealing their personal numbers.
Safeguard the privacy of your customers by masking their contact details
Real Time Call Reports to analyse the performance of your Automated phone calls
Avoid Off Platform Transactions between two parties whom you connect vide your website or app e.g. cab drivers and customers
Number masking is primarily used by businesses, which don’t wish to reveal phone numbers of calling and receiving party to safeguard their privacy i.e. agents and customers.
E-commerce companies, Market Places, Online Classifieds and Car Aggregators etc. don’t wish to share numbers of their agents with their customers to safeguard customers privacy, avoid direct transactions between agents and customers and ensuring better call analytics
Manage multiple customer Calls and connecting your agents, team members, departments & home workers
Real Time Call Reports for each call, tracking Call Activity and monitoring service levels for an effective customer response & better decision making
Helps you to manage your Customer communication with utmost ease.
Scale your operations without any hassle
Offer customers an IVR experience with customers hearing a custom business greeting followed by call routing options
Easy CRM integration vide our API’s
A Unified Platform to meet your communication needs today.
Never Miss a Business Lead by recording and managing your customer Calls by connecting your agents, team members & departments
Real Time Call Reports for each call, tracking Call Activity and monitoring service levels for an effective customer response & better decision making
Enterprise Grade Security to secure your customer’s data on our unified platform
Scale your operations without any hassle
Offer customers an Multi – Level IVR experience with customers hearing a custom business greeting followed by call routing options
Easy CRM integration vide our API’s
Seamlessly integrate our API with your CRM…
You can become our partner and provide multiple products and services to
your esteemed customers.
Advantages: Local Sales Partners have multiple verticals to choose from to save more, sell more and increase their income.
If you are an existing customer, for quick support response, contact communication@needtoday.com or dial +91-6364413322.